CALL US: 1-800-445-0624
Showing: 1-11 of 11  
Articles
 
document Error Code: E103
Error E103 indicates that there is an issue with the audio system of the tanning unit.  If the system has no audio option then an issue with the installation of the unit may be indicated.  Your local JK technician should be contacted for service on the unit and asked to verify the...
rating 11 Dec, 2012 Comments: 0
document General Information: Freight Damage Policy and Claim Procedure
JK|Products and Services is not responsible for shipments received damaged that are not noted as damaged when signed for. Please inspect all shipments from JK|Products and Services for damage both to the packaging and the the contents.  If damage is found, have the damage noted before...
rating 29 Dec, 2012 Comments: 0
document General Information: Order Return Policy and Procedure
The following policies apply to new parts purchased from JK Global Service via sales, support, or service representatives as well as by electronic means. 1. Parts are guaranteed to be free of defect or damage for thirty (30) day from the date of purchase. Warranty claims...
rating 29 Dec, 2012 Comments: 0
document General Information: Parts Return Policy
Return Policy: All returns must have prior approval for return to JK for exchange or credit.  All parts must have a Return Authorization Number and it must be printed clearly on the outside of the package used to return the parts.  Any part shipped without proper authorization or...
rating 12 Dec, 2012 Comments: 0
document General Information: How do I provide feedback on JK products, quality, or services
We welcome your feedback on our products, quality, and service. Please let us know how we are doing and how we can better serve you in the future. You may choose several ways of communicating your opinions to us: Our support website located at http://support.jkamerica.com Just click...
rating 17 Dec, 2012 Comments: 0
document How are the CD Drives configured in the Classic Avantgarde 600?
There are typically two CD drives in each Classics Avantgarde 600.  One drive plays the Voice instruction CD and the other plays the Audio CD.  If you are experiencing difficulty with either of the two drives, we recommend you replace both drives at one time.  The recommended...
rating 10 Dec, 2012 Comments: 0
document Installation Instructions: Sun|Dash Radius 252 Speaker Installation
Yes,  there are two speaker holes in the top of the unit. They are made to fit 6 1/4" speakers. For personnal assistance SunErgoline Technical Support is avalible at 1-800-445-0624
rating 29 Dec, 2012 Comments: 0
document Issue: E103 on ErgolinePassion / Flair or Soltron XS Series unit
Error E103 indicates that there is an issue with the audio system of the tanning unit.  If the system has no audio option then an issue with the installation of the unit may be indicated.  Your local JK technician should be contacted for service on the unit and asked to verify the...
rating 10 Dec, 2012 Comments: 0
document type of power supply required for DMS music interface module.
A 12V DC power supply is required to operate the DMS music interface module.
rating 17 Dec, 2012 Comments: 0
document Voice Guide Volume Avantgarde 600
Start by simultaneously pressing the facial tanner button (down) and the shoulder tanner button (down) for about 5 seconds. The display will then go into service mode. Use the shoulder tanner button to scroll through the parameters. Parameter 13 is the volume control for...
rating 10 Dec, 2012 Comments: 0
document Voice Guide will not work and only static noise being heard through speakers.
There are several factors that can cause this situation to arise: 1.      If Plug 91 (located below the Electronic Control Box) is not properly installed or its wires are shorting against the frame of the tanning system this situation can arise.  Confirm that...
rating 17 Dec, 2012 Comments: 0