My bed is connected to a T-Max remote system but I am having trouble addressing the bed from the bed controls.
You have probably attempted to connect you tanning bed to the remote system already. Disconnect the remote plug(s) from the ports on the input box, wait 90 seconds or cycle power to the bed and try again.
But the bed is disconnected from T-max, and I still cannot address the bed using the bed controls.
You may have an issue with the keypad on your tanning unit that is keeping you from getting into address mode. If this is the case you may need a new keypad.